7) Warranty

GTC GittaGsArt

7.1 For traditionally produced artwork and digital files applies: 

 

The sale is made under exclusion of warranty and guarantee. The products are unique artistic pieces. The seller hands over the products free of defects to the buyer or the company commissioned with the shipment. "Not liked" does not constitute a material defect (see 6.1 of the GTC). Further warranty and guarantee claims are excluded.

 

 

7.2 For custom art prints applies:

 

If the purchased item is defective, the provisions of the statutory liability for defects shall apply.

 

A product that is already defective upon delivery (warranty case) shall be replaced by the seller with an equivalent, defect-free product at the expense of GittaGsArt (subsequent performance). 

 

In the event of a replacement delivery, the customer is obliged to send the product at the expense of GittaGsArt to the return address provided by GittaGsArt.

 

The customer's liability for damages in the event of a breach of the obligation to return the product for which the customer is responsible shall be governed by the statutory provisions.

 

It is pointed out to the customer that there is no case of warranty if the product had the agreed quality at the time of transfer of risk.

A warranty case does not exist in particular in the following cases:

  • in the case of damage caused to the customer by misuse or improper use,
  • in the case of damage caused by the fact that the products have been exposed to harmful external influences at the customer's premises (in particular extreme temperatures, humidity, extraordinary physical stress or fire).

The legal warranty of GittaGsArt ends two years after delivery of the goods. The period begins with the receipt of the goods.